Gachapon: Cat Jump Rope Capsule Toy Gashapon

$8.99 CAD
$8.99 CAD

Free Shipping

Free shipping over $69 CAD for all of CANADA/USA

The expected delivery time after shipping is 3-7 business days.

Our store promises that all products sold are genuine. Supporting genuine products ensures that beloved works can continue to thrive.

Buyer Notice:

  • Mass-produced PVC action figures are not considered artwork and may have manufacturing flaws, loose joints, scratches, paint chipping, color bleeding, size discrepancies, etc. According to the brand's after-sales policy, these issues are not considered quality problems and cannot be returned or exchanged. Thank you for your support and understanding!
  • Gachapon items are randomly selected and cannot be chosen by the buyer. Capsule shell minor pressure without affecting the contents is not eligible for returns or exchanges. Small-scale models may have painting issues and may not meet all customers' standards.
  • Upon receiving the package, please do not rush to open the inner bag. First, check if the product is intact. If there are missing parts, please contact customer service immediately. (Once the inner bag is opened, the product is not eligible for after-sales service).
  • After placing an order, we will arrange delivery as soon as possible. Any logistics fees incurred due to missed collection or returns caused by incorrect address information will be borne by the buyer for reshipment.
  • The images displayed on the homepage are official renderings. There may be some differences between the images and the actual products, so please refer to the actual items. Tips: After receiving the package, please be sure to take photos when unboxing.
Shipping and Return Policy

SHIPPING POLICY

Thank you for choosing Twinkle Forest! 😊 We're delighted to offer shipping within Canada and the US. Below are the terms that constitute our Shipping Policy.

Shipment Processing Time:

All orders are processed within 3 business days once payment is verified. Orders placed on weekends or holidays will be processed on the following business day. In case of a high volume of orders, there might be a slight delay in shipment. If such a delay occurs, we'll reach out to you via email or text message.

Shipping Rates & Delivery Estimates:

Canada:

  • Flat shipping fee of $14.90 CAD applies.
  • Orders over $69 CAD qualify for free shipping.
  • Shipping Method: Canada Post Expedited Parcel.
  • Expected Delivery Time: 3-7 business days (Provided by Canada Post).

US:

  • Flat shipping fee of $14.90 USD applies.
  • Orders over $69 USD qualify for free shipping.
  • Shipping Method: USPS.
  • Expected Delivery Time: 4-8 business days (Provided by USPS).

Estimated Delivery Times:

Delivery times may vary based on location. Orders are shipped from Toronto.

  • Ontario/Quebec: 2-4 business days.
  • Rest of Canada: 5-7 business days.
  • United States: 3-15 business days.

Please note that delivery delays can occasionally occur.

Special Occasions:

We'll contact you directly if any special circumstances apply before shipping, such as:

  • Out of stock products.
  • Orders with an excessive number of products.
  • Others.

Order Tracking:

Once your order is shipped, you'll receive a tracking number via email to monitor its progress.

Address Accuracy:

To avoid delivery issues, please ensure your shipping address is accurate. We're not responsible for delays or losses due to incorrect or incomplete addresses provided by the customer.

Shipping Updates:

You'll receive regular updates on your order's status, including order confirmation, shipment, and delivery emails.

RETURN POLICY

We're committed to providing quality products and a pleasant shopping experience. Here's our return and exchange policy:

Damaged Items:

If your item is damaged during transit, please contact us immediately with relevant photos. We offer two solutions:

  1. Refund: We'll arrange a refund to your original payment method.
  2. Replacement: We'll send you a replacement item without requiring a return of the damaged product.

Non-Eligible Returns:

We can only accept returns and offer refunds for products damaged during transit. For other reasons, we're unable to accept returns or issue refunds.

If you have any concerns about a product, please contact us before making a purchase. We're here to provide the information you need for an informed decision.

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